Most systems will tell you about limitation in a report somebody runs every few months. By then some of it has gone.
What it does
The six-year date is computed for every former-tenant debt from the latest of last payment, last arrangement or tenancy end. Every chasing rule stops past it, and a configurable window before it gives the team time to act while acting is still possible.
How long can a landlord chase former tenant arrears? →A written acknowledgement signed by the debtor restarts the period. An officer can record it, dated by when the tenant acknowledged rather than when it was typed in.
Our own letters do not restart the clock, and the product does not pretend they do.
The largest balance is rarely the most urgent one. What matters is which debts stop being enforceable this quarter, which is a different list.
One deliberate exception to the hold rules: a statutory deadline does not pause for a moratorium, so an account whose right to enforce is about to lapse keeps saying so. Silence there loses the debt.
A Debt Relief Order or bankruptcy hold keeps chasing suppressed past its end date until a named person records a decision, because the debt may have been discharged. The expiry surfaces as a review, never as a release.
Where this stops
A payment or acknowledgement recorded nowhere cannot move the date.
Section 30(1) of the Limitation Act 1980 requires writing signed by the debtor. The product records what you tell it.
No tracing, no agency instruction, no litigation. It tells you what is still enforceable and what is not.
Tell us about your organisation and what you are trying to fix. It goes straight to the team, and a person replies.